Technical support

Technical support

If you have any problems in the context of this site or if you have noticed cases of fraud or a meeting offensive information or behavior, we kindly ask you to contact technical support. To do this, write us an email at support@profchess.com.

Please describe it in as much detail as possible for a prompt decision. We ask you to provide the following data:

  • Used browser
  • Device (phone, tablet, laptop, PC)
  • Exact and detailed sequence of actions
  • What is the error
  • Screenshot (if any)
  • Video recording (if available)
  • Error time and your timezone
  • Link to error page
  • Your username, email and / or id on the site

Thank you for helping make Profchess.com better!